What is your return policy?
If for any reason you are not satisfied, simply return your purchase in its original packaging, with receipt within 30 days of the invoice date.
What payment methods do you accept?
Paypal, MasterCard, Visa, American Express, Discover, Cash On Delivery (COD), prepayment or net 30 days from the date of invoice with approved credit.
How can I place an order?
Orders may be placed securely online, over the phone, by fax, or by e-mail.
E-MAIL: cs@bursusa.com ; FAX: 1.847.556.0404 ; PHONE: 1.800.693.1591 ; ONLINE: Browse our products
What if I'm, unhappy with the product?
Our products come with a 100% money-back guarantee. We pride ourselves in providing high quality products at affordable prices. Each product is manufactured with close attention to detail. If you are unhappy simply return it according to our return policy.
Is there a minimum order requirement?
BerryBurs are sold in packages of 10, and Sunshine Strips in packages of 12. Online prices reflect the price per pack.
What will my shipping costs be?
There is a flat fee of $8.05 for Domestic USPS Priority Mail service. International shipping starts at $16.00 via USPS Global Priority Mail service. All handling charges are included in these fees. Please contact us for special shipping arrangements.
When can I expect to receive my shipment?
Products are shipped within 24 hours of your order being placed. Your order should arrive within 3-4 business days unless an expedited shipping option is utilized.
