What is your return policy?
If for any reason you are not satisfied, simply return your purchase in its original packaging, with your receipt within 30 days of the invoice date.

What payment methods do you accept?
Paypal, Google Checkout, MasterCard, Visa, American Express, Discover, Cash On Delivery (COD), prepayment or net 30 days from the date of invoice with approved credit.

How can I place an order?
Orders may be placed securely online, over the phone, by fax, or by e-mail. E-MAIL: sales@bursusa.com ; FAX: 1.312.527.9141 ; PHONE: 1.800.693.1591 ; ONLINE: Browse our products

What if I am unhappy with the product?
Our products come with a 100% money-back guarantee. We pride ourselves in providing high quality products at affordable prices. Each of our products is manufactured with close attention to detail.

Is there a minimum order requirement?
Burs are sold in packages of 10.

What will my shipping costs be?
There is a flat fee of $6.05 for Domestic Priority Mail. International shipping starts at $13.00 via Global Priority. Handling charges may apply as well.

When can I expect to receive my shipment?
Products are shipped 24-48 hours after the order is placed. Your order should arrive within 1-2 weeks unless an expedited shipping option is utilized.